About usEN|DE

Business process outsourcing on Cinnamon

Reconciled, before anyone asks.

We take over the daily work on Cinnamon, as far as you want: the professional review and correction of the data, every difference with the custodian, the accounting and the closings, the reports through to quality assurance. Your team works with figures that agree.

  • Since 2022in live operation
  • Dailyconfirmation with log

What we take onRequest a conversation

What we take on

From data control to the checked report

Each building block is available on its own and combines with the others. How far you go is up to you.

Core

BPO data management

The daily professional review and correction of the processing, valuation, reconciliation and performance control, confirmed every banking day with a log.

  • Core banking system, external custodians, market data
  • Every reconciliation difference worked
How data management works →

Building block

Accounting and closings

We keep your securities accounting, the sub-ledger to your general ledger, from the same bookings as the positions, and prepare the closings.

  • Freely definable chart of accounts
  • Interim and year-end closings
  • Balance sheet, income statement, valuation statement
  • Summary voucher to the general ledger

Building block

Report production with quality assurance

We produce your reports as at the reporting date, check them and deliver them: investment reports, ESG reports, factsheets at volume. We produce factsheets for BLKB, AKB and Pax month after month.

  • Data readiness before every production cycle
  • Runs, fault analysis, reproduction
  • Quality assurance with samples and outlier checks
  • Year-end production

Building block

Consolidation

Assets across all custodians, structures and vehicles in one view, in the currency you choose, non-bankable assets included.

  • Any selection of mandates, portfolios and positions
  • Multiple currencies
  • Consolidated reports

Variant

Production support package

You keep report production and add specialist hours from the team that knows your setup. Reinforcement without handing over decisions: production, approval and content judgement stay with you.

  • A contingent of specialist hours, planned together
  • For production, quality assurance and reproduction
  • Support through year-end production

BPO data management

Operation keeps the machine running. BPO reviews what it processes.

In operation we make sure the processing runs and its results are there. With BPO we also review and correct the data your bank and your data vendors deliver: from the core banking system, from external custodians, market data.

StepIn operationWith BPO, in addition
Processing controlTechnical completeness, interface and format errorsProfessional review for completeness and plausibility; we chase missing deliveries with every data vendor
Corporate actionsAutomatic processingMonitoring from the notice the day before, during the day too, and help with faulty corporate actions
Corrections and feesCorrection functions and correction statementRectifications, cancellations, fees from separate channels, missing prices, open assignments, master data
ValuationAutomatic valuation with the delivered pricesManual prices, illiquid instruments, checks for missing or stale prices
ReconciliationAutomatic matching, daily recon reportAnalysis and handling of every difference; open differences shown with their age
Performance controlAutomatic calculation of performance and risk figuresPlausibility check against benchmark and prior period; conspicuous portfolios verified and corrected
CloseExport after your approvalConfirmation of all activities to you, with a log of the corrected transactions

The daily routine

Every banking day, with a confirmation at the end

  1. Day before

    Corporate actions in view

    From the notice onwards we monitor upcoming corporate actions during the day too and help fix faulty ones, so difficult cases do not surface early in the morning.

  2. Early

    Processing and first analysis

    Normal processing including a first analysis is done before business opens. Cases that are not easily solved may take longer, and you know about them.

  3. Priority

    Urgent first

    We report urgent cases separately and handle them first. If they are not done in time, we escalate to you.

  4. Close

    Confirmation to you

    Confirmation of all activities with the recon status, performance-ok as a separate message, the log attached, through your ticketing system.

Reconciliation

The custodian delivers. We check.

A custodian delivers its positions but confirms nothing. Because Cinnamon calculates every position itself from the booked transactions, the machine matches the two every day: quantity, market value and accrued interest, within tolerances. With BPO we work every difference that turns up.

Status of a position

  • reconciled
  • different
  • missing
  • open
Every difference is worked
Analysed and handled before business opens. What cannot easily be solved, we report to you instead of leaving it.
Open differences have an age
Every open difference is listed with the number of days since it arose. What cannot be solved, we escalate to your committee.
Recon-ok when all is well
You get the recon status every day, and an explicit message when everything is in order.
Cinnamon Core: position reconciliation against the custodian
Screenshot from Cinnamon Core with generated sample data. Names and figures are invented.

Your control

You stay in control

Daily log

Every corrected transaction with the change, traceable. You can review the log and ask for changes.

Fix errors at the source

The log also tells you what to adjust in your source systems, so the same error does not recur the next day.

Escalation and statistics

Cases that cannot be solved go to your committee. Every month, statistics of corrections, differences and anomalies for the service review board.

Billing in data management

You pay for what your data causes

Base plus case

A fixed base for the daily review, the messages and the coordination, plus an amount per case handled.

One event is one case

A faulty corporate action across 80 portfolios counts once, not eighty times.

Only your cases are counted

Cases caused by Cinnamon are not counted. We bill the actual cases of the year.

Introduction

Introduced together, before we take over

  1. Shadowing

    Our team works alongside your back office and learns your cases.

  2. Under your control

    We process, your back office checks.

  3. Us, with review

    We process, you review the log. Then we take over.

The introduction is included in BPO. We have run data management in live operation since 2022; the process, the logs and the team are well established.

Who it is for

For institutions that want to work with reconciled figures

Banks

The daily professional review for the core banking system and external custodians, reconciliation and performance control, confirmed every morning.

Wealth managers

A back office without a back office of your own: review and reconciliation across all custodians, consolidated reports for every client.

Asset managers

Mandate and fund reporting as at the reporting date, with performance, risk and ESG from the same reconciled positions.

We serve family offices, foundations and pension funds with the same service.

Outsourcing

Outsourced to FINMA rules

A bank that outsources processing has to meet FINMA’s outsourcing requirements. Our BPO runs in the Cinnamon Cloud, our standard for material outsourcing to FINMA rules, on the infrastructure a cantonal bank has reviewed and approved for sensitive client data.

To the Cinnamon Cloud →

Next step

Which part do you hand over first?

In half an hour we walk through your daily processing and show where BPO takes the most work off your back office.

Book a slotRequest a conversation

Free slots in the calendar, no Microsoft account needed.

Opens your mail program with a prepared enquiry.

Or call us:+41 44 454 84 84

Your contact

Thomas Tscherrig

Cinnamon · bmpi AG