Cinnamon as a service
We run Cinnamon Core and Cinnamon Reporting for you: the platform in the Cinnamon Cloud, your solution with maintenance and releases, the interfaces to your custodians, and support. Your team works in Cinnamon and keeps control of mandates, consolidations and reports.
Cinnamon as a service, in use for
Three service areas
Cinnamon as a service consists of three areas, each with a clear scope. Together they are everything it takes for Cinnamon to run for you.
The platform
A Swiss platform built for banks. Security operations and evidence are part of the package, not options.
The solution
Operation, maintenance and releases of your Cinnamon solution, plus operation and maintenance of the interfaces to your custodians.
The help
Third-level specialist support, clearly separated from operation.
Want to hand over the professional review, the reconciliation, the closings or the report production too? That is our BPO.
To BPO →Scope
Every change quote states what the change will cost in operation afterwards. You decide on the investment and its running cost with the full picture.
Support
Our third-level support complements your own first- and second-level support. The line between support and operation is simple, and it holds even when something starts out as a support request.
Not charged
Analysing and fixing faults that Cinnamon is responsible for: in the solution, in interface adapters, in the configuration or in operation. That is maintenance at a fixed price, analysis included.
By effort
User questions, data errors and delivery problems on your side or your data vendors’, configuration requests and analyses beyond the standard. Billed monthly, itemised per request, with no prepayment.
Also on request: support with audits and examinations, and training for your team.
Plannable specialist capacity for your report production is available as the production support package.
To the production support package →What you get
Most institutions use Core and Reporting together. Each also runs on its own, Reporting on your own data, for example.
Why as a service
We develop Cinnamon and we run it. You have one contact for both, and whatever concerns Cinnamon, we resolve on our side.
The Cinnamon Cloud is our standard for material outsourcing to FINMA rules, with the same security level for every bank.
Data centre, installation and release planning are with us. Your team works in Cinnamon as soon as the interfaces are in place.
Getting there
The way to Cinnamon as a service usually leads through an implementation project with bmpi AG, which develops Cinnamon. After that, we take over operation. bmpi.ch ↗
bmpi AG sets up your solution: mandates and structures, interfaces to your custodians, report types in your branding, and the takeover of your existing data with no loss of information.
At the end of the project we take the solution into operation in the Cinnamon Cloud. Project and operation sit in the same group, so the knowledge stays in the house.
From then on, processing, monitoring and releases happen with us, and your team works in Cinnamon. Extensions are ordered as a change.
Next step
In half an hour we work out which mandates and custodians you have, and what operating in the Cinnamon Cloud means for you.
Free slots in the calendar, no Microsoft account needed.
Opens your mail program with a prepared enquiry.
Or call us:+41 44 454 84 84
Your contact
Cinnamon · bmpi AG